Privacy Policy

Privacy Policy

At Vital Core Physiotherapy, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By using our services, you consent to the practices described in this policy.

Information Collection:

We may collect personal information from you when you access our services, including but not limited to:

Contact information (name, address, email, phone number), medical history and relevant health information, payment details for billing purposes and any other information you voluntarily provide.

Use of Information:

We use the collected information for the following purposes:

To provide and deliver our services to you. To communicate with you regarding appointments, treatments, and other relevant information. To process payments and manage billing. To customize and improve our services. To comply with legal obligations and regulatory requirements.

Information Sharing:

We may share your personal information in the following circumstances:

We may disclose information with your consent or as instructed by you.

Service providers: We may engage trusted third-party service providers who assist us in delivering our services. These providers are obligated to maintain the confidentiality and security of your information.

Legal requirements:

We may disclose your information if required by law, legal process, or regulatory authorities.

Protection of rights:

We may disclose information to protect our rights, property, or safety, as well as the rights, property, or safety of others.

Data Security:

We have implemented appropriate security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission or storage method can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Retention of Information:

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights:

You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided below.

Changes to the Privacy Policy:

We may update this Privacy Policy periodically. Any changes will be posted on our website, and the revised version will be effective as of the date indicated.

Contact Information:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Vital Core Physiotherapy
Address: 5/88 Magill Rd, Norwood SA 5067, Australia
Email: reception@vitalcore.com.au
Phone: 08 8331 0552

We take your privacy seriously and will make every effort to address your inquiries in a timely and appropriate manner.

Last updated: 1/09/23