About Vital Core
Vital Core Physiotherapy has been helping our community do great things since 2003. We believe an active community is a healthy community.
We are a hands-on, bespoke physiotherapy clinic located in the Eastern Suburbs of Adelaide. We provide high level physiotherapy care for all or our community. We specialise in Women’s Health including pregnancy and post natal physiotherapy. We are also highly experienced, qualified and respected pelvic floor physiotherapists.
Another passion we have is for sport and exercise particularly the recreational runner and the teenage sports person. We offer a fully equiped sports and conditioning gym as well as a high level pilates studio. We focus on individualised exercise programs to help our patients reach their goals.
Fees and Billing Arrangements
Fees are payable at the time of consultation by cash, MasterCard or Visa. The Australian Physiotherapy Association – Physiotherapy Service Descriptors form the basis of our billing.
This practice is able to directly bill for Worker’s Compensation and Third Party Compensation Claims, Enhanced Primary Care Plans (EPC) and for Department of Veterans’ Affairs Clients once the required information is provided to our reception staff. Please speak to our reception staff for further information.
It’s easy to make a physiotherapy appointment. You don’t need a referral from your GP or specialist. You can just call 08 8331 0552 and book yourself in, or use our online portal.
Every effort will be made to accommodate your preferred time and preferred physiotherapist. Initial appointments are 40 minutes and standard appointments 20 minutes. If you have a new problem or it has been more than 3 months since your last appointment, a longer appointment may be necessary. Longer consultation times are available, so please ask our receptionists if you require some extra time.
At Vital Core physiotherapy we see a lot of different conditions. Many are extremely complex (especially pelvic floor problems). As a result we have different appointment durations depending on the condition. When you make your appointment, our receptionist will ask for a little bit of information about your problem. This will ensure you are booked in with the right physiotherapist and for the right amount of time.
Please notify reception if you are unable to attend your next scheduled appointment as soon as you are able, so that your spot can be offered to someone else in need. If an appointment is cancelled with less than 24 hours notice, a cancellation fee of the full cost of your missed consultation may be charged.
Our clinic is an accredited provider for ReturnToWorkSA, third party motor vehicle accident claims, medicare and Department for Veterans Affairs, provided a current doctor’s referral is presented. We are a physiotherapy provider for all private health insurance companies in Australia.
Feedback and Suggestions
If you have feedback or suggestions for our practice, please feel free to talk to your physiotherapist, the receptionist or our practice manager. You may prefer to write to us or use our suggestion box. If you have a problem we would like to hear about it. We take your concerns, suggestions and complaints seriously and these will be investigated by our Practice Principal.